Best Practices are accumulated knowledge that can help people and organizations avoid mistakes that the others have made. Best practices range from recommendations for specific coding specifications to descriptions of enterprisewide management processes that have proved to be successful.
Standards are a core set of common, repeatable best practices and protocols that have been agreed on by a business or industry group. Typically, vendors, industry user groups and end users collaborate to develop standards based on the broad expertise of a large number of stakeholders. Organizations can leverage these standards as a common foundation and innovate on top of them. - Service Management for Dummies -
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excerpt from various ITIL and other publications.
ITIL is a registered trademark and a registered community trademark of the Office of Government Commerce (OGC) ad is registered in the U.S. Patent and Trademark Office.
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